FREE ‘No Cold Callers’ Sticker

26th June 2013 staplefordcommunitygroup Help & Advice, Nottingham County Council Tags: , , 0 Comments

Nottinghamshire residents are being advised to say no to all cold callers to avoid being a victim of a scam.

Many people fall foul of the doorstep criminal at this time of year as they often offer services such as gardening or roof repairs.

Rogue doorstep salespeople use pressure sales tactics such as insisting their customers pay cash in advance or forcing them to make a quick decision to get a good deal.

The number of reported doorstep crime incidents to Nottinghamshire County Council’s Trading Standards team has had a peak in March for the last two years along with the summer months of July and August.

The Council is advising people to seek a trader through a recommendation or one signed up to its Buy with Confidence scheme which currently has 361 traders who have been vetted by the service.

In addition, people should seek three quotes from separate traders to ensure they get a fair price.

Consumers are entitled to cancel the work within seven days of agreeing the job and a reputable trader should be upfront about this.

Sarah Houlton, Trading Standards Manager at the Council, said: “We find that early spring is a key time when doorstep criminals take advantage of people needing home improvements after the cold winter.

“A cold caller’s approach may be at the right time or their sales patter may be very persuasive but don’t be tempted to use their services.

“Whilst it’s not illegal to canvas for work door-to-door, rogue doorstep trading remains a serious issue for vulnerable groups, particularly the elderly who live alone.”

To find a local trusted trader visit www.buywithconfidence.gov.uk or phone Citizen’s Advice consumer service on 08454 04 05 06.

The Council also has free ‘no cold callers’ stickers for each resident which can be displayed in the front window or door and are available by calling 01623 452005 or emailing trading.standards@nottscc.gov.uk

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