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Warm Home Discount Grant, £140 discount on your electricity bill.

19th September 2014 Help & Advice Tags: , 1 Comment

For winter 2014 to 2015, you could get a £140 discount on your electricity bill.

The money isn’t paid to you, it’s a one-off discount on your electricity bill, usually between October and March.

Pre-pay or pay as you go meters

You can also qualify for the discount if you use a pre-pay or pay as you go electricity meter.

Your electricity supplier can tell you how you’ll get the discount if you’re eligible. For example, a voucher you can use to top up your meter.


You qualify for the discount if on 12 July 2014 all of the following apply:

your supplier was part of the scheme your name (or your partner’s) was on the bill you were getting the Guarantee Credit element of Pension Credit (even if you get Savings Credit as well)

If you don’t qualify

Some suppliers can offer the discount to vulnerable people (eg those on a low income).

Each supplier has their own rules about who else (known as the ‘broader group’) can get this help.

Check with the supplier if you meet their rules for broader group help and how to apply for it.

Energy suppliers

The following suppliers are part of the scheme:


British Gas

Co-operative energy

EDF Energy


Equipower (Ebico)

Equigas (Ebico)

First Utility

Manweb – see ScottishPower

M&S Energy


Sainsbury’s Energy

Scottish Gas – see British Gas

Scottish Hydro


Southern Electric



Utility Warehouse (PDF, 213KB)

How to claim

If you qualify for the discount

If you qualify for the discount, you’ll get a letter this autumn or winter telling you either:

you don’t have to apply – you’ll get the discount automaticallyto apply by 30 January 2015 – the letter will tell you why and how

You’ll receive your letter by 24 December at the latest.

If you don’t get a letter

Contact the Warm Home Discount Team if you don’t get a letter but believe you qualify.

Warm Home Discount Scheme
Telephone: 0345 603 9439 
Monday to Friday, 8.30 am to 4.30 pm
Find out about call charges

Warm Home Discount Team 
Pink Zone, 1st Floor 
Peel Park 
Brunel Way 
FY4 5ES 

If you don’t qualify for the discount

If you don’t qualify for the discount you may be able to apply directly to the energy supplier for help.

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