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mystery customer operatives required to conduct company audits for all trentbarton bus drivers

19th May 2016 Local Job Vacancies Tags: 0 Comments

We love what we do at trentbarton, and we hope this shines through in our service day in, day out. We’re passionate about bringing together the best buses and the friendliest drivers – plus lots of lovely little extras for our customers – to uphold our reputation as the really good bus company.

To make sure we maintain our reputation, we are constantly monitoring our performance and that is why mystery customers play an important role.

If you’re interested in joining our team, have a read of the details below and get in touch.

Job Type: Part time

Location: East Midlands

Job Start: Date Ongoing

Essential Skills:

  • Customer Service
  • Organisation and planning
  • Listening skills
  • Ability to use Apps on smart phones
  • Good timekeeping
  • Numeracy and English literacy

Highly detailed, and customer service focused with a friendly and outgoing personality – Does this describe you?

  • Are you looking for casual work working around 12 – 18 hours a month across 7 days?
  • Do you have exceptionally high standards and a strong attention to detail?
  • Do you regularly travel on the bus?
  • Are you confident using apps (applications) on modern smart phones?
  • Are you self motivated and happy working alone, or as part of a team?

If the answer to the questions above are yes we’d love to speak to you.

The appointed person/s should be capable of collecting information and imparting it to others. The job occupant whilst being adaptable by nature, will need to ensure strict conformity with rules, systems and protocol. The area of work is likely to have some administrative, specialist or technical aspects and the person fulfilling the role should have the persistence to see a job through to conclusion. The job holder should be dependable, loyal, a good listener and enjoy working in a logical and systematic manner. Standard operating procedures are important aspects of this role and as such, it will require an individual who is organised, structured, self- controlled and capable of communicating facts within the required area of knowledge and expertise. The person fulfilling this role should be consistent in approach, analytical, sensitive, precise and compliant.

If the above details have caught your interest, please send us an email telling us why you’d be perfect for the role, ideally with an up to date CV. 

email: JMaher@trentbarton.co.uk

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