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Warm Home Discount Scheme

18th August 2019 Help & Advice Tags: 0 Comments

Overview

You could get £140 off your electricity bill under the Warm Home Discount Scheme.

The money is not paid to you – it’s a one-off discount on your electricity bill, between September and March.

You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity. Contact your supplier to find out.

The Warm Home Discount Scheme for winter 2018 to 2019 closed on 31 March 2019. The 2019 to 2020 scheme will start on 14 October 2019.

The discount will not affect your Cold Weather Paymentor Winter Fuel Payment.

Eligibility

There are 2 ways to qualify for the Warm Home Discount Scheme:

How you apply for the Warm Home Discount Scheme depends on how you qualify for the discount.

Pre-pay or pay-as-you-go meters

You can still qualify for the discount if you use a pre-pay or pay-as-you-go electricity meter.

Your electricity supplier can tell you how you’ll get the discount if you’re eligible, for example a voucher you can use to top up your meter.

Park (mobile) homes

Applications for winter 2018 to 2019 have now closed.

Fill in the Park Homes Warm Home Discount application form to be contacted when the scheme reopens.

2. If you get the Guarantee Credit element of Pension Credit

You qualify for the discount if on 7 July 2019 all of the following applied:

This is known as being in the ‘core group’.

How to apply

You’ll receive a letter between October and December 2019 telling you how to get the discount if you qualify.

Your letter will say if you need to call a helpline by 28 February 2020 to confirm your details.

Your electricity supplier will apply the discount to your bill by 31 March 2020.

If you did not get a letter

Contact the Warm Home Discount Team if you did not get the letter and you think you’re eligible for the ‘core group’.

The Warm Home Discount Scheme is now closed. The helpline will open on 14 October 2019.

Warm Home Discount Team
Telephone: 0800 731 0214
Monday to Friday, 8:30am to 4:30pm
Find out about call charges

Warm Home Discount Team
Blue Zone, Ground Floor Phase 1
Peel Park
Brunel Way
Blackpool
FY4 5ES

Do not contact the Warm Home Discount Team if you’re not eligible for the ‘core group’. Check if you’re eligible to apply another way.

3. If you’re on a low income

You may be able to apply directly to your electricity supplier for help if you do not get the Guarantee Credit element of Pension Credit but:

This is known as being in the ‘broader group’.

To get the discount you’ll need to stay with your supplier until it’s paid.

How to apply

Your electricity supplier decides who can get the discount – check with your supplier to see if you’re eligible and how to apply.

Check with your supplier as early as possible. The number of discounts suppliers can give are limited.

Your electricity supplier will apply the discount to your bill by 31 March 2020.

4. Energy suppliers

The following suppliers are part of the scheme:

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